Privacy Policy
Effective Date: September 10, 2026
Last Updated: September 10, 2026
Event Rentals of Pittsburgh (“Event Rentals of Pittsburgh,” “EROP,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when visiting our website, requesting information, booking rental or event services, communicating with us, or opting in to receive communications.
This Privacy Policy explains what information we collect, how we use and protect it, when we may disclose it, and the choices available to you.
1. Information We Collect
We may collect personal information that you voluntarily provide to us, including:
- Full name
- Email address
- Phone number
- Mailing or billing address
- Event date and location
- Event or rental details
- Rental, décor, or service preferences
- Inquiry, quote, reservation, and booking information
- Payment or billing information when applicable
- Information submitted through website forms
- Communication preferences
- SMS/text messaging consent and opt-in preferences
- Other information you voluntarily provide
We may also automatically collect certain technical information when you visit our website, including:
- IP address
- Browser type
- Device information
- Operating system
- Pages visited
- Date and time of visits
- Referring website
- Website usage and interaction information
- Cookie and analytics information
2. How We Use Your Information
We may use the information we collect to:
- Respond to inquiries and requests
- Provide quotes and consultations
- Process and manage rental reservations and bookings
- Communicate regarding orders, rentals, events, delivery, pickup, setup, scheduling, and related services
- Send booking confirmations, reminders, and service-related updates
- Provide customer support
- Process payments and maintain transaction records
- Send transactional or informational SMS messages when you have opted in
- Send marketing or promotional SMS messages only when you have separately opted in
- Send marketing emails or other promotional communications when permitted
- Maintain records of communication preferences and consent
- Improve our website, products, services, and customer experience
- Prevent fraud, misuse, or security incidents
- Comply with applicable legal and regulatory requirements
3. SMS/Text Messaging Program
Event Rentals of Pittsburgh may offer optional SMS/text messaging to customers and prospective customers who expressly choose to receive communications.
Providing your phone number alone does not automatically enroll you in SMS marketing.
Where SMS consent is offered through our website, users must actively select the applicable SMS consent checkbox. SMS consent checkboxes are optional and are not pre-selected.
Transactional/customer-care SMS consent and marketing/promotional SMS consent may be collected separately.
Transactional and Customer-Care Messages
If you opt in to transactional or customer-care SMS communications, messages may include:
- Responses to inquiries
- Quote and consultation communications
- Rental reservations and booking confirmations
- Order or reservation updates
- Event scheduling information
- Delivery and pickup updates
- Setup or service-related communications
- Appointment or event reminders
- Customer support and follow-up messages
Marketing and Promotional Messages
If you separately opt in to marketing or promotional SMS communications, messages may include:
- Event rental services
- Décor and design services
- New rental offerings
- Special offers
- Promotions
- Events
- Seasonal updates
- Business announcements
Marketing SMS consent is voluntary and is not a condition of purchase, booking, or receiving services.
4. SMS Message Frequency and Charges
Message frequency varies depending on your inquiries, reservations, bookings, requested services, and communication preferences.
Message and data rates may apply according to your wireless carrier and mobile service plan.
Event Rentals of Pittsburgh does not control charges imposed by your wireless carrier.
5. SMS Opt-Out and Help
You may opt out of SMS communications at any time by replying:
STOP
After opting out, you may receive a final confirmation message confirming that you have been unsubscribed.
For assistance, reply:
HELP
You may also contact us using the contact information provided below.
Wireless carriers are not liable for delayed or undelivered messages.
6. SMS Consent and Mobile Information Protection
We take the privacy of SMS consent and mobile information seriously.
No mobile information will be shared with third parties or affiliates for their own marketing or promotional purposes.
Text messaging originator opt-in data and consent will not be shared with, sold to, rented to, or provided to third parties or affiliates for their own marketing or promotional purposes.
This restriction includes mobile phone numbers, SMS consent records, and SMS opt-in information collected through our website.
We may use service providers, telecommunications providers, messaging platforms, carriers, aggregators, and other vendors when reasonably necessary to operate our SMS messaging program and deliver requested communications.
Such providers may process information only as necessary to perform services on our behalf or as otherwise permitted or required by law.
7. How We Share Information
We do not sell or rent your personal information.
We may disclose personal information to trusted service providers that assist us with legitimate business operations, including:
- Website hosting
- Payment processing
- Scheduling and booking
- Customer relationship management
- Email and SMS communications
- Delivery or logistics support
- Analytics
- Customer service
- Other operational services
These providers may use personal information only as reasonably necessary to provide services on our behalf.
We may also disclose information when reasonably necessary to:
- Comply with applicable laws or legal processes
- Respond to lawful governmental requests
- Protect our rights, property, customers, or business
- Prevent fraud, misuse, or security threats
- Enforce applicable agreements or policies
For clarity, mobile information and SMS opt-in data and consent will not be shared with third parties or affiliates for their own marketing or promotional purposes.
8. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to:
- Operate and improve website functionality
- Remember preferences
- Understand website traffic and visitor activity
- Measure website performance
- Improve the customer experience
- Support analytics
Third-party analytics or website service providers may also use cookies or similar technologies according to their own privacy practices.
You may adjust your browser settings to disable or delete cookies. Some website features may not function properly if cookies are disabled.
9. Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, disclosure, alteration, misuse, loss, or destruction.
Where sensitive information such as payment information is transmitted, appropriate security measures may be used.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
10. Data Retention
We retain personal information only for as long as reasonably necessary to:
- Provide requested services
- Maintain business and transaction records
- Maintain records of communication preferences and SMS consent
- Resolve disputes
- Enforce agreements
- Comply with applicable legal, accounting, or regulatory obligations
SMS consent and opt-out records may be retained as reasonably necessary to document compliance with messaging requirements.
11. Your Privacy Choices and Rights
Depending on applicable law, you may have the right to request:
- Access to certain personal information
- Correction of inaccurate information
- Deletion of certain information
- Updates to communication preferences
You may unsubscribe from marketing emails using the unsubscribe instructions contained in those communications.
For SMS communications:
- Reply STOP to opt out.
- Reply HELP for assistance.
- Message frequency varies.
- Message and data rates may apply.
12. Third-Party Websites and Social Media
Our website may contain links to third-party websites, social media platforms, or external services.
We are not responsible for the privacy practices, security, content, or policies of websites or services we do not control.
Third-party services may collect information according to their own privacy policies. We encourage you to review those policies before providing personal information.
13. Children’s Privacy
Our website and services are intended primarily for adults.
We do not knowingly collect personal information from children under 13 in violation of applicable law.
Our SMS messaging program is intended for individuals who are 18 years of age or older, or individuals who otherwise have appropriate legal authority to provide consent.
If we become aware that personal information from a child has been collected improperly, we will take reasonable steps to delete it.
14. International Visitors
If you access our website from outside the United States, your information may be processed or stored in the United States or other jurisdictions where our service providers operate.
Where applicable, we will handle personal information in accordance with relevant privacy requirements.
15. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our website, services, business practices, technology, or applicable legal requirements.
When updates are made, we will revise the Last Updated date at the top of this page.
We encourage you to review this Privacy Policy periodically.
16. Contact Us
If you have questions about this Privacy Policy, your personal information, or our SMS messaging practices, please contact:
Event Rentals of Pittsburgh
Tonya Edinger
223 Webb Rd
Butler, Pennsylvania 16001
Email: tonya@weddingsofpittsburgh.com
Phone: 724-968-0100
Website: https://eventrentalsofpittsburgh.com/
